Privacy policy

The Privacy Policy provides information on how NordBaltic Solutions, UAB, legal entity’s Reg. No. 302903944, registration address: H. Manto Str. 22, LT-92131 Klaipėda (hereinafter ‘the data controller’), collects, processes and stores your personal data when you use the services provided by the data controller, view the activities of the data controller using accounts on social networks or visit our website at: www.nordbalticsolutions.com (hereinafter ‘the Website’).

Below you will find information on the categories of personal data that we process, the purposes and legal bases for the processing of such data, as well as other information concerning the processing of personal data.

Purposes of the processing of personal data

  • Conclusion and performance of contracts with customers and service providers, and compliance with accounting requirements.
Legal basis for data processing Data categories Retention period
Performance of contracts, compliance with requirements of legal acts, legitimate interestsConclusion and performance of contracts with clients and service providers (natural and legal persons): Name, surname, position, e-mail address and/or telephone number, and signature of a client/service provider, of an employee (representative) of the client/service provider.Compliance with accounting requirements: The personal data of the employees of customers or service providers specified in the invoices are processed – name, surname and other specified data. In any case, the administration of the accounts shall process those personal data that have to be provided in accordance with the requirements laid down by legal acts.For the purpose of conclusion and performance of contracts with customers/service providers, data shall be stored for a 10-year period after the termination of the relationship or contract. For the purpose of compliance with requirements laid down by legal acts, accounting and tax documents shall be retained for a 10-calendar year period of the date of purchase of the service. The 10-year retention period begins in the year following the end of the calendar year in which the financial year (to which the information relates) ends. 
  • Posting customer feedback on the Website
Legal basis for data processing Data categories Retention period
ConsentThe name, surname and position of the employee (representative) of a client or partner, and his/her feedback on the services provided by us.10 years of the date of the respective feedback publication.
  • Examination and execution of requests or queries
Legal basis for data processing Data categories Retention period
Legitimate interestsName, surname, contact details (telephone number or e-mail address) and other details provided in the request or query.The data shall be processed for a 3-year period of the date of examination of a query, request or complaint.
  • Conducting job interviews and evaluating candidates, where a candidate submits his/her CV and other personal data
Legal basis for data processing Data categories Retention period
ConsentGeneral personal data of a candidate for a job: name, surname, date of birth, data on place of residence, e-mail address, telephone number, information on work experience (workplace, period of work, position, responsibilities, achievements), information on education (educational institution, period of studies, education and qualifications obtained), information on in-service trainings (completed training courses, certificates obtained), information on the languages known by the candidate and level of proficiency in such languages, information on candidate’s IT and driving skills, other competencies and other information that a candidate for a job provides in his/her Curriculum Vitae (CV), cover/motivation letter (if any) or other documents related to application for a job.Information concerning candidate’s evaluation: summary of the interview with the candidate, opinions of the person (s) conducting the selection, observations, results of testing of the candidate (if any).Where a person providing his/her personal data indicates the specific position to which he/she wishes to apply, the personal data of such individual shall be stored within the entire period of the respective candidate selection process but no longer than for six months.If a person applies for a job without specifying a position, his/her personal data shall be stored no longer than for a six-month period. 
  • Staff administration and temporary employment (staff hire)
Legal basis for data processingData categories Retention period
ConsentGeneral personal data of a worker: name, surname, date of birth, data on place of residence, e-mail address, telephone number, information on work experience (workplace, period of work, position, responsibilities, achievements), information on education (educational institution, period of studies, education and qualifications obtained), information on in-service trainings (completed training courses, certificates obtained), information on the languages known by the candidate and level of proficiency in such languages, information on candidate’s IT and driving skills, other competencies and other information that a candidate for a job provides in his/her Curriculum Vitae (CV), cover/motivation letter (if any) or other documents. According to the procedure established by legal acts.
  • Accounts on social networks

The data controller manages accounts on the Linkedin and Facebook social networks. The information that a person provides on social media (including any posts, the use of the Like and Follow fields, and other communications) or that is obtained when a person visits data controller’s accounts on social media is controlled by social network managers. Social network managers may collect information on the content that a person views, person’s activities on the social network, interactions of a person, and other information, so we encourage you to read the privacy notices of social network managers.

More about the Privacy Policy of Linkedin: https://www.linkedin.com/legal/privacy-policy

More about the Privacy Policy of Facebook: Facebook

The data controller, as the administrator of social networks accounts, selects the appropriate settings, takes into consideration its target audience and the objectives of managing and promoting its activities. Managers of social networks, allowing to create and administer accounts on social networks, may restrict the possibility to change certain substantial settings, and the data controller therefore has no control over the information that social networks administrators collect about you once you have created accounts on those social networks.

  • Cookies

A cookie is a small alphanumeric file that we store on your browser or hard drive of your computer based on your consent. We use different cookies for different purposes. Cookies also help us to distinguish you from other users of the Website, thus ensuring a better experience for you when using the Website and allowing us to improve the Website.

Most browsers allow you to reject all cookies, while some browsers allow you to reject only third-party cookies, and you can make use of these options. However, please note that blocking all cookies will have a negative effect on your use of the Website and, without cookies, you will not be able to use all the services provided on the Website.

There are several types of cookies, such as required, functional, statistical, marketing and other cookies according to their purpose. Our Website may record required, functional, statistical and marketing cookies. Cookies shall only be recorded if you confirm your consent in a popup on the main page of the Website, except for the cookies that do not require any consent (required cookies, third-party content sharing cookies intended for those connected to social networks).

(a) Required Cookies

These cookies are necessary for the Website to function. The basis of the data processing using such cookies is ensuring the proper performance of a contract when a customer visits the Website and the quality and security of the visit by the data controller.

(b) Analytical/Performance Cookies

These cookies allow the data controller to identify and count visitors to the Website and to monitor how visitors navigate the Website. This helps us improve the performance of the Website, such as ensuring that users can easily find what they are looking for. The basis for the processing of the data collected by these cookies is consent.

(c) Functional Cookies

These cookies are used to identify customers when they return to the Website. This allows us to provide customised content and memorise information that is relevant for customers. The basis for the processing of the data collected by these cookies is consent.

You can find more information about specific cookies in the table below:

The below list details the cookies used in our website.

CookieDescription
cookielawinfo-checkbox-analyticsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functionalThe cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessaryThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-othersThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performanceThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
pll_languageStores your language preference while browsing through the site
viewed_cookie_policyThe cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.

Upon your consent, we use Google Analytics, a web analytics tool from Google Inc. (Google), to customise and continually improve our Website, as well as to improve the quality of your browsing on the Website. In view of the above, user profiles are created that are given aliases and involve the use of cookies. The cookie contains the following information about your use of the Website:

  • Browser type and version;
  • Operating system used;
  • URL (previously visited page);
  • Hostname (IP address) of the access computer; and
  • Server request time.

The information contained in the cookie is transmitted to the Google server in the US and stored there. Your IP address will not be associated with any other data held by Google in any way. The information will also be transmitted to third parties in certain cases, if so provided by law or if third parties are authorised to process those data.

The information for the purposes of market research and the development of this Website, according to respective needs, is used to assess the traffic on our Website, prepare reports on activities on the Website and provide other services related to the use of the Website and the Internet. The IP addresses are anonymized to make direct tracing impossible (also known as ‘IP masking’). After anonymizing an IP address, association with the person is no longer possible. Statistically processed data in Google Analytics are deleted after 14 months. Reports generated using Google Analytics have no links to the individual.

If you wish, you can change your browser settings so that you are notified when a cookie is enabled or updated, and so that you can choose to allow or block cookies. To learn more about cookies, such as how to manage or delete them, you can visit: www.allaboutcookies.org.

Third-party cookies (such as Google Analytics) are set by respective data controllers and do not belong to the Website you visit as a user, and are used for data analysis purposes. Our Website also sets third-party cookies that are used with your prior consent. These third parties may have access to the information collected through the cookies they use. You can find more information about these cookies and third parties who may have access to the collected information in the cookie and privacy policies of these third parties. 

  • Where do we obtain personal data and in what cases do we transmit your personal data?

In most cases, personal data are provided directly by the data subject.

Your personal data may be provided to state and municipal institutions and other persons performing the functions assigned to them by law, if such an obligation is provided for by legal acts. We transmit your personal data upon their request or for our legitimate interests in making, enforcing or defending legal claims.

Personal data processed for the purposes of carrying out job interviews and evaluating candidates may be transferred to third parties who assist us in the selection of the candidates or who provide us with candidate selection, evaluation and internal administration services, as well as to potential employers.

Employee data are transmitted to employers hiring workers, the Migration Department, the Employment Service, SODRA, STI, and other institutions.

  • Transmitting data outside the EU/EEA

The data controller notes that, when transmitting data outside the EU/EEA, the data controller applies the data transmission framework set out in Chapter V of the GDPR and applies sufficient technical and organisational measures to ensure data security.

  • Rights and responsibilities of the data subject

You have the following rights:

  • Have access to your personal data, information about where and how the personal data are collected and on what basis they are processed;
  • Request the data controller to rectify your personal data, suspend their processing, or destroy them, if the data are incorrect, incomplete or inaccurate, or if they are no longer needed for the purposes for which they were collected. In this case, you have to submit a respective request, upon receipt of which the data controller will verify the information provided and take the necessary action;
  • Request the data controller to destroy personal data or suspend the processing of personal data, except for storage, where, after accessing your personal data, you become aware that the personal data are being processed illegally or fraudulently;
  • Not consent to the processing of your personal data when such data are processed or are intended to be processed in the legitimate interest of the controller or of a third party to whom the personal data are provided;
  • Withdraw your consent to the processing of your personal data at any time.

Information on the procedure for exercising these rights is provided by e-mail: info@nordbalticsolutions.com

You also have the right to submit a complaint to the State Data Protection Inspectorate (contact details are available on the Website: www.vdai.lrv.lt) and to not consent to the processing of the submitted personal data.

            You have the following responsibilities:

  • Inform the data controller of any changes in the information and data provided;
  • Provide the necessary information to ensure that, in the event of a data subject’s request, the data controller is able to identify the data subject and to make sure that the data controller is actually communicating or cooperating with the specific data subject (provide an identity document or prove the identity in accordance with the procedure established by legal acts or through electronic means that allow the proper identification of the data subject). This is necessary for the protection of data of the data subject and other persons so that the information disclosed about the data subject is provided only to the data subject, without prejudice to the rights of other persons.
  • Changing provisions of the Privacy Policy 

We may update or modify the Privacy Policy at any time. Such updated or modified Privacy Policy will become effective once posted on our Website. You should check it from time to time to make sure you are satisfied with the current version of the Privacy Policy.

Having updated our Privacy Policy, we will notify you of any material changes to it by posting them on the Website. Where, upon the respective notice posted by us, you access the Website, we will assume that you agree to the new requirements set forth in the updated Privacy Policy. The information on the most recent update of the Privacy Policy is given at the end of the Privacy Policy document.

Privacy policy last revision: 12-05-2022

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